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Keep Pandemic-Era Customers Coming Back with These Strategies
Walmart’s online sales jumped 74% as millions switched to ordering online at the start of the pandemic. The challenge? How do ecommerce businesses retain these new customers once brick-and-mortar stores open up their doors again? Read “Retaining Ecommerce Customers after the Pandemic” to learn how.
Pandemic-Era Shoppers Leaving Your Site? Keep Em Coming Back
It costs 5 times as much to get a new customer than retain a current one. How can ecommerce businesses retain newfound customers who flocked online during the pandemic? We outline an entire strategy to segment, score and analyze behavior so you can retain all your new customers post pandemic.