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White Paper | Presented by JAMF

Mobile Device Management 101

MDM expertise for in-class and distance-learning environments.

eBook | Presented by inContact, Inc.

2019 NICE inContact Customer Experience (CX) Transformation Benchmark

Companies strive to differentiate themselves on the customer service experience, to retain their current customers, create advocates, and gain new customers. Exceptional customer service has become an essential key to drive company growth.

eBook | Presented by inContact, Inc.

The Innovator’s Guide to the Digital-first Contact Center

Contact center adoption and support for first generation digital channels such as Email and Web Chat, including video chat and co-browsing, is growing very rapidly. Mobile Apps, while tightly tied to mainstream adoption of smartphones, have been around for a while and are gaining traction, even though contact center support has been lagging behind consumer adoption.