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Access the latest white papers, research, webcasts, case studies and more covering a wide range of topics like IT, enterprise integration and open source.

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White Paper | Presented by Edify

5 Ways to Start Improving your CX Right Now

Chances are, you haven’t focused enough on your customer experience. Or, maybe you have, but you need to re-strategize and come up with ways to make it even better. To help you out, we put together 5 things you can start doing to up your CX game today!

White Paper | Presented by Edify

Improving the Agent Experience

Contact center work is tough, and turnover is higher in this industry than in almost any other.

White Paper | Presented by Edify

Managing a Remote Workforce

Are you ready to see a productivity increase for your company and a better quality of life for your team? Find out how.

The Ultimate Guide to Digital Transformation

As the banking industry goes through a digital transformation, two deep currents are driving changes within the global financial services ecosystem: more choice and less friction. This ultimate guide – full of original consumer research – shows that 86% of account holders’ primary interactions with their financial institutions are digital—online and mobile.

The Ultimate Guide to Financial Advocacy

You must make the transition from being a financial intermediary to becoming a financial advocate.

The Ultimate Guide to the Future of Banking

What’s most notable here is the pace of change, which (barring a catastrophe) will likely continue to increase as we leverage yesterday’s inventions to power tomorrow’s creations and reap exponential progress in technology. This pace can feel overwhelming, which is exactly why we created this ultimate guide.

White Paper | Presented by Quest Software

Strengthen endpoint security with the Quest KACE AMA

Integrating the KACE AMA with your Microsoft SCCM implementation strengthens both products to ensure that all your endpoints are always protected in today’s complex IT environment.

White Paper | Presented by Quest Software

Unified Endpoint Management (UEM): Address 3 Common Challenges

There are facing three key management challenges as organizations move toward digital transformation: a proliferation of endpoints, growing security threats and vulnerabilities, and rising demands for compliance with government and industry regulations.

White Paper | Presented by Quest Software

Quest Unified Endpoint Management

Reduce IT administration complexity, safeguard your network and reclaim lost time.

White Paper | Presented by Quest Software

Simple, secure mobile device management — from Quest

This white paper unravels the complexities of mobile endpoint management and explains the risks of not protecting your mobile device fleet.

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